Your Privacy Choices

Lunaavo is committed to handling personal information responsibly and providing customers with accessible ways to raise privacy concerns.

Our privacy practices aim to support:

• Transparency about information collection and use.
• Appropriate protection of personal information.
• Clear explanations of applicable privacy rights.
• Reasonable access to privacy-related assistance.
• Responsible handling of personal information requests.
• Respect for applicable consumer privacy laws.
• Meaningful choices regarding optional tracking and marketing.

The rights available to you may depend on your location, the information involved, and applicable legal requirements.

2221 Shattuck Ave.

Berkeley, CA 94704

Depending on applicable law, you may have certain rights concerning the personal information collected or processed by Lunaavo.

These rights may include the following.

You may have the right to request information about personal data collected or processed in connection with your interactions with Lunaavo.

Depending on applicable law, this may include information about:

• Categories of personal information collected.
• Sources of personal information.
• Purposes for collecting or using information.
• Categories of third parties receiving information.
• Specific personal information associated with you.
• Relevant information-sharing practices.

Certain information may be excluded from disclosure when required or permitted by law.

You may have the right to request deletion of personal information associated with you.

Deletion requests may be subject to legal exceptions.

For example, some information may need to be retained to:

• Complete an outstanding order.
• Process a return or refund.
• Maintain legally required transaction records.
• Detect fraud or security incidents.
• Comply with tax or accounting obligations.
• Resolve disputes.
• Meet other applicable legal requirements.

Where deletion is required, we will take appropriate action in accordance with applicable law.

You may have the right to request correction of inaccurate personal information.

• Incorrect contact details.
• Outdated account information.
• Inaccurate customer records.
• Certain billing or shipping information.

Corrections to information associated with an existing shipment may be subject to fulfillment and carrier restrictions.

Where applicable, you may request a copy of certain personal information in a format that allows you to access or transfer the information.

The format and scope of the response depend on applicable legal requirements.

Depending on applicable law and Lunaavo's actual data practices, you may have the right to opt out of certain activities involving:

• Sale of personal information.
• Sharing of personal information for cross-context behavioral advertising.
• Targeted advertising.
• Certain profiling activities.

These rights apply only to the extent provided by the relevant law.

Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.

Whether this right applies depends on the types of sensitive information processed and the purposes for which it is used.

Residents of certain states may have the right to appeal a decision concerning a privacy rights request.

If an appeal right applies, we will provide the relevant instructions in accordance with applicable law.

If you wish to exercise an applicable privacy right, you can contact us using the information below.

1. Your full name.

2. The email address associated with your Lunaavo purchase or inquiry.

3. The type of privacy request.

4. A brief description of the information or concern involved.

5. Any relevant order number, if available.

Please do not include passwords, complete payment card numbers, PINs, or security codes.

Our team may request additional information when reasonably necessary to verify your identity or process your request.

We will handle requests in accordance with applicable privacy laws.

To protect personal information, we may need to verify that a privacy request is submitted by the individual concerned or an appropriately authorized representative.

• The type of request.
• The sensitivity of the information.
• The information already available to us.
• The risk of unauthorized disclosure.
• Applicable legal requirements.

Where permitted by law, an authorized agent may submit a request on your behalf.

We may request appropriate evidence of authorization or identity verification when legally permitted.

We will not ask for unnecessary sensitive information solely to process a privacy request.

Cookies and similar technologies may support shopping cart functionality, checkout sessions, website security, analytics, and other website features.

Depending on the technologies enabled, you may have choices concerning optional cookies.

These support essential website functions such as shopping carts, security, and checkout sessions.

Certain essential cookies may remain active because they are necessary to provide requested services.

These may remember optional preferences or support additional website features.

If enabled, these may help us understand website usage and performance.

If enabled, these may support advertising measurement, remarketing, or personalized advertising.

You can manage many cookies through your browser settings.

Where Lunaavo provides a cookie preference tool, you may also be able to manage optional categories directly through that interface.

Certain U.S. privacy laws provide consumers with rights to opt out of activities legally defined as selling or sharing personal information.

Under California law, for example, sharing personal information for cross-context behavioral advertising may qualify as regulated sharing even when no money is exchanged.

Whether Lunaavo engages in these activities depends on the actual third-party technologies, advertising services, and data-processing arrangements used by our website.

If applicable law provides you with an opt-out right, you may submit a request through the applicable privacy mechanism or contact:

info@lunaavo.us

We will review and process applicable requests in accordance with legal requirements.

Where the law requires additional opt-out methods, Lunaavo must make those methods available.

Global Privacy Control is a browser-based privacy signal that can communicate a user's preference to opt out of certain personal information sales or sharing.

Some browsers and extensions support GPC.

Where applicable law requires a business to recognize qualifying opt-out preference signals, Lunaavo must process those signals as required.

The availability and operation of these protections depend on the applicable legal requirements and the website's technical implementation.

For information about Global Privacy Control, visit:

If you receive promotional emails from Lunaavo, you may withdraw from those communications using the unsubscribe method provided in the message.

You may also contact us at:

info@lunaavo.us

We will process applicable marketing opt-out requests in accordance with relevant legal requirements.

Please note that opting out of promotional communications does not necessarily prevent essential transactional messages.

You may still receive communications concerning:

• Order confirmations.
• Payment status.
• Shipping updates.
• Returns and refunds.
• Customer support requests.
• Important transaction-related notices.

When you purchase products through Lunaavo, certain information is generally needed to process the transaction.

• Name.
• Contact information.
• Billing and shipping details.
• Purchased products.
• Order amount.
• Transaction status.
• Delivery information.
• Customer service history.

Some information must be retained for legitimate business purposes or legal obligations.

A privacy request does not automatically cancel an order, reverse a payment, or eliminate records that must lawfully be retained.

If you need assistance with an existing purchase, please visit:

Lunaavo may rely on third-party providers for certain business functions.

Depending on our active integrations, these may include:

• Payment processing.
• Shipping and logistics.
• Website hosting.
• Fraud prevention.
• Customer service.
• Analytics.
• Advertising services.

Some third-party providers may act as independent businesses responsible for their own privacy practices.

Where applicable, you may need to exercise certain privacy choices directly with those providers.

We encourage customers to review the privacy policies of relevant third-party services.

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where that law applies to the business and processing activity.

• Accessing personal information.
• Requesting deletion.
• Correcting inaccurate information.
• Opting out of qualifying sales or sharing.
• Limiting certain uses of sensitive personal information.
• Receiving legally required information about privacy practices.
• Exercising rights without unlawful discrimination or retaliation.

The availability of particular rights depends on the law's applicability and relevant exceptions.

Lunaavo will review California privacy requests according to applicable requirements.

Residents of certain other U.S. states may also have rights under applicable comprehensive consumer privacy laws.

Depending on the relevant law, these rights may include access, correction, deletion, portability, targeted advertising opt-outs, and appeals.

Rights and procedures vary by state.

If you would like to exercise an applicable privacy right, please contact our privacy support team.

Privacy requests will be reviewed and handled within the timeframes required by applicable law.

Some requests may require additional verification or investigation.

Where legally permitted, a response period may be extended when reasonably necessary.

If an extension is required, we will provide any notice and explanation required by applicable law.

If a request cannot be fulfilled, we will explain the applicable reason and provide information about any available appeal rights when required.

Where applicable privacy laws provide protection against discrimination or retaliation for exercising privacy rights, Lunaavo will respect those protections.

We will not unlawfully deny goods or services, impose different prices, or provide a different level of service solely because a customer exercises a protected privacy right.

This does not prevent differences that are expressly permitted by applicable law.

Lunaavo is intended for general consumers purchasing kitchen appliances and dining products.

Our website is not directed to children under 13.

We do not intend to knowingly collect personal information from children under 13 in violation of applicable law.

Additional protections may apply to the sale or sharing of personal information relating to minors under certain state privacy laws.

If you believe information relating to a child has been collected improperly, please contact:

info@lunaavo.us

We will review the concern and take appropriate action.

We recognize the importance of protecting personal information.

Lunaavo aims to use safeguards appropriate to the information processed and the risks involved.

Depending on the systems and service providers used, these safeguards may include:

• Secure website connections.
• Access controls.
• Payment provider protections.
• Authentication measures.
• Website security monitoring.
• Appropriate handling of customer records.

No digital system can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect their account credentials and personal information.

We may update this page to reflect changes in:

• Applicable privacy laws.
• Customer rights.
• Website technologies.
• Advertising or analytics services.
• Privacy request procedures.
• Cookie preference mechanisms.
• Business operations.

The updated version will be published with a revised date.

Where required by law, additional notice or consent will be provided.

For more information about Lunaavo's practices, please review:

If you have questions about your personal information or wish to exercise an applicable privacy right, please contact us.

2221 Shattuck Ave.

Berkeley, CA 94704

For privacy-related inquiries, please use the subject:

Privacy Rights Request — Lunaavo

At Lunaavo, we believe that transparency and meaningful privacy choices are essential parts of a responsible shopping experience.

We aim to provide clear information, accessible support, and appropriate ways for customers to exercise their rights.

Lunaavo — Bringing More to Your Kitchen.