Policies
Legal Notice
Effective Date: November 8, 2026
Last Updated
November 8, 2026
Welcome to Lunaavo.
This Legal Notice provides important information about the ownership, operation, and legal conditions associated with our website, https://lunaavo.us/.
At Lunaavo, we believe in transparent business practices, clear communication, and providing customers with accessible information about the company operating our online store.
Please review this Legal Notice together with our Terms of Service, Privacy Policy, and other applicable store policies.
01Business Identification
The Lunaavo online store is operated by the following business:
Store Name
Lunaavo
Legal Business Name
San Rafael Luggage Center, Inc
Website
Business Address
2221 Shattuck Ave.
Berkeley, CA 94704
United States
Customer Support Email
Phone
Business Hours
Monday–Friday, 9:00 AM–5:00 PM Pacific Time
Live Chat
Available 24/7
For questions about our website, business information, or customer services, please contact us using the details provided above.
02Website Ownership and Operation
Lunaavo is an online retail website offering kitchen appliances, dining essentials, and related products.
The website operates under the Lunaavo store name, with San Rafael Luggage Center, Inc identified as its legal business operator.
The website is intended to provide customers with information about available products, online purchasing options, applicable store policies, and customer support services.
References to "Lunaavo," "we," "us," or "our" throughout this website refer to the operator of the Lunaavo online store, unless the context indicates otherwise.
03Purpose of the Website
The primary purpose of https
//lunaavo.us/ is to provide an online shopping experience for kitchen and dining products.
Our website may offer
- Kitchen appliances and cooking equipment.
- Coffee and beverage preparation products.
- Food preparation appliances.
- Dining and kitchen accessories.
- Product specifications and descriptions.
- Online ordering and checkout.
- Order tracking information.
- Customer service and product assistance.
- Store policies and purchasing information.
Products, services, and website features may change over time.
Availability is subject to the information displayed on the relevant product page and during checkout.
04Accuracy of Information
Lunaavo aims to provide clear and accurate information about its products, pricing, availability, and services.
We make reasonable efforts to ensure that website information is current and helpful.
However, occasional errors or omissions may occur, including in:
- Product specifications.
- Product images.
- Pricing information.
- Inventory availability.
- Technical descriptions.
- Promotional information.
- Delivery estimates.
If we identify an error, we may correct the relevant information.
Any correction affecting an existing purchase will be handled in accordance with applicable law and the relevant purchase agreement.
Customers are encouraged to contact us before purchasing if they require clarification about product compatibility, installation requirements, or specifications.
05Product Images and Manufacturer Information
Product photographs, specifications, trademarks, and manufacturer descriptions may be supplied by their respective rights holders or other authorized information sources.
Images are intended to help customers understand the products offered.
Actual product appearance may vary due to display settings, manufacturing updates, or other factors.
Customers should review the relevant product listing to confirm the model, specifications, and included components.
References to manufacturers or brands do not, by themselves, establish an official partnership, endorsement, sponsorship, or authorized dealership relationship.
06Intellectual Property Rights
The Lunaavo website may contain materials protected by copyright, trademark, and other intellectual property laws.
These materials may include
- Website text and written content.
- Original graphics and designs.
- Logos and branding elements.
- Product photographs.
- Website layouts.
- Software and other digital materials.
Such materials may belong to Lunaavo, San Rafael Luggage Center, Inc, manufacturers, licensors, or other respective rights holders.
Visitors may access website content for lawful personal shopping and informational purposes.
Unauthorized reproduction, redistribution, or commercial exploitation of protected content is prohibited except where permitted by applicable law or authorized by the relevant rights holder.
All third-party trademarks, product names, and logos remain the property of their respective owners.
07Online Purchases and Transactions
Purchases made through Lunaavo are subject to the applicable product information, checkout disclosures, and published store policies.
Customers should review the following information before placing an order:
- Product description and specifications.
- Product price and currency.
- Applicable taxes and additional charges.
- Available payment methods.
- Shipping and delivery information.
- Return and refund conditions.
- Cancellation terms.
- Applicable warranty information.
The total amount payable will be displayed during checkout.
Orders are subject to applicable verification, fulfillment requirements, and consumer protection laws.
For additional information, please review our Terms of Service:
https
//lunaavo.us/terms-of-service/
08Payment Processing
Lunaavo accepts the payment methods made available through its checkout system.
Available payment options may vary according to the payment provider and transaction.
Payment transactions may be processed through third-party payment service providers.
Those providers may apply their own security, verification, and processing procedures.
Customers should only submit payment information through the checkout methods presented on our official website.
Payment Methods & Policy
https
//lunaavo.us/payment-policy/
09Shipping, Returns, and Consumer Rights
Shipping, returns, refunds, and cancellations are governed by the relevant published store policies and applicable legal requirements.
Customers can review these policies before purchasing.
Shipping & Delivery
https
//lunaavo.us/shipping-policy/
Returns & Refunds
https
//lunaavo.us/return-and-refund-policy/
Order Cancellation
https
//lunaavo.us/cancellation-policy/
Nothing in this Legal Notice is intended to exclude, restrict, or waive consumer rights that cannot lawfully be limited.
10Product Warranties and Technical Support
Warranty coverage may vary depending on the product, manufacturer, and applicable written warranty.
Customers should review any warranty information supplied with the relevant product.
Certain appliances may require professional installation or specific operating conditions.
Customers should follow manufacturer instructions and applicable safety requirements.
For product-related questions or warranty assistance, please contact Lunaavo customer support.
Warranty & Product Support
https
//lunaavo.us/warranty/
11Third-Party Websites and External Links
Our website may contain links to independent third-party websites.
These may include
- Product manufacturer websites.
- Payment service providers.
- Shipping carriers.
- Technical support resources.
- Other relevant external services.
These websites may be governed by their own terms, privacy policies, and operating procedures.
Lunaavo does not control the content or privacy practices of independent third-party websites.
We encourage visitors to review the relevant policies before interacting with external services.
Nothing in this section excludes responsibilities that may apply to Lunaavo under applicable law.
12Website Security and Acceptable Use
Visitors are expected to use our website lawfully and responsibly.
Activities that may interfere with website operations or compromise customer information are prohibited.
These include
- Unauthorized access to website systems.
- Fraudulent transactions.
- Distribution of malicious software.
- Attempts to compromise customer accounts.
- Interference with checkout or payment systems.
- Misuse of website resources.
- Other unlawful activities.
We may take reasonable technical and administrative measures to protect our website and customers.
Any action taken will be subject to applicable legal requirements.
13Privacy and Personal Information
Lunaavo recognizes the importance of protecting personal information.
Information collected through our website may be used for purposes including order processing, payment facilitation, delivery coordination, customer service, and website security.
Our Privacy Policy explains our information practices and the rights and choices available to customers.
Privacy Policy
https
//lunaavo.us/privacy-policy/
Cookie Policy
https
//lunaavo.us/cookie-policy/
Your Privacy Choices
https
//lunaavo.us/your-privacy-choices/
For privacy-related inquiries, contact
14Website Availability and Technical Limitations
We aim to maintain a functional and accessible online shopping experience.
However, website availability may occasionally be affected by maintenance, technical difficulties, security measures, or third-party service interruptions.
We do not guarantee that website access will always be uninterrupted or error-free.
We aim to address technical issues within a reasonable timeframe.
Any legal obligations relating to existing orders or customer transactions remain subject to applicable law.
15Limitation of Responsibility
Information on this website is provided for shopping and general informational purposes.
Product-specific information should be reviewed alongside relevant manufacturer documentation, especially where installation, electrical compatibility, safety, or technical requirements are involved.
To the extent permitted by law, Lunaavo is not responsible for losses arising solely from circumstances beyond its reasonable control or from unlawful misuse of its website.
Nothing in this Legal Notice excludes liability or consumer remedies that cannot lawfully be excluded, including applicable rights concerning defective products, fraud, or other legally protected matters.
16Applicable Law
This website is operated by a business identified with an address in California, United States.
Subject to applicable conflict-of-law rules and mandatory consumer protections, legal matters relating to the website may be governed by relevant California and United States federal laws.
Nothing in this Legal Notice removes rights or protections that customers may have under applicable law.
Customers with questions or concerns are encouraged to contact our support team.
17Changes to This Legal Notice
We may update this Legal Notice to reflect changes in:
- Business information.
- Website operations.
- Legal requirements.
- Product and service offerings.
- Website policies.
- Contact information.
The updated version will be published on this page with a revised date.
Changes will not retroactively eliminate rights established under applicable law.
18Contact and Legal Correspondence
For questions concerning the ownership, operation, or legal information associated with Lunaavo, please contact us.
Store Name
Lunaavo
Legal Business Name
San Rafael Luggage Center, Inc
Business Address
2221 Shattuck Ave.
Berkeley, CA 94704
United States
Phone
Business Hours
Monday–Friday, 9:00 AM–5:00 PM Pacific Time
Live Chat
Available 24/7
Official Website
For legal inquiries, please use the email subject:
Legal Inquiry — Lunaavo
Our business address is provided for business identification and correspondence. Customers should not send product returns to this address unless specifically instructed by our support team.
Our Commitment to Transparency
At Lunaavo, we believe that customers should be able to identify the business operating the website, understand their purchasing terms, and access support when needed.
We aim to provide clear information, responsible business practices, and accessible customer service throughout the shopping experience.
Lunaavo — Bringing More to Your Kitchen.
https
//lunaavo.us/

